PRIVACY & COOKIE POLICY

This privacy policy is for this website; www.rhapsodymedia.com and served by Rhapsody Limited (UK Company No: 01280705) who is a subsidiary of Walstead Group Limited. Registered office is at 22 Westside Centre, London Road, Colchester, Essex CO3 8PH, United Kingdom and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

 

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you.

 

We may change the privacy policy from time to time to reflect changes to the products and services that we provide and how we process your personal data.

Your personal data may be shared with other companies within the Walstead Group. We have access to/collect information that you voluntarily give to us via email or other direct contact from you i.e. web form submission or from third party mailing lists where you have given explicit consent to receive marketing information where we have a legitimate interest to market to you. This may include information such as: IP address, first name and surname, email address, job title, telephone number, company name, company website, company address and industry.

We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request if any.

 

Lawful basis for processing data and communicating with you.

 

We will only process personal data and communicate with you if:

 

1. You have given us consent to the processing of your personal data and communicating for one or more specific purposes i.e. requesting products or services from us, downloading material or information from our website or submitting a contact us form.
2. Performance of a contract
3. Where we have a legitimate interest for contacting you in relation to our products and services

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: privacy@rhapsodymedia.co.uk or call us on 020 7729 1000. If you no longer wish to receive marketing emails from us, you can unsubscribe directly from within the emails.

 

When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimise over time the personal data that we use, and if we can anonymise your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.

If the above doesn’t apply, we keep your personal information contained until you request for it to be deleted.

 

Rights and choices of individuals:

 

– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– See what security measures we apply to your data
– Express any concern you have about our use of your data and you can make a complaint either to us or the ICO.

 

Also as a data subject you have the following rights:

 

– The right to be informed
– The right of access
– The right to rectification
– The right to erasure
– The right to restrict processing
– The right to data portability
– The right to object
– Rights in relation to automated decision making and profiling.

 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 020 7729 1000 or via email privacy@rhapodymedia.co.uk.

This website uses cookies to enhance users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rhapsody website.

 

What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

 

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

 

The Cookies We Set

 

– Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

 

– Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

 

– Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

 

Third Party Cookies

 

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

 

– This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

 

For more information on Google Analytics cookies, see the official Google Analytics page.

 

We hold this information for a period of 50 months and reset this every time a user re-enters the website.

– Third party analytics (such as HubSpot) are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. If you decline the cookies once you’ve entered the site, this will not be tracked.

 

– From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

 

– We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these buttons to work the following social media sites including; Facebook, Twitter, LinkedIn and YouTube networks, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Although we only look to include quality, safe and relevant external links, such as reference to our client’s websites, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.

 

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://bit.ly/2cHsADF). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

 

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.